As the pace of change continues to accelerate, we are responding by focusing colleagues and technology on helping businesses and households to use energy more efficiently and sustainably. We recognise the need to help enable a more flexible energy system, deploying a range of technologies to help build the grid of the future.
We remain relentlessly focused on providing leading customer service and experience helping them to save money and decarbonise through innovative offerings.
We are supporting the responsible buying and selling of energy, managing risk across our business and accessing value from green generation in our trading business while continuing to build out the flexibility required for the future energy system.
Investing to build a low carbon, reliable energy system including power generating renewables, flexible peaking generation and energy storage through batteries and geological storage.
Energy supply for residential and small business customers in England, Scotland and Wales
British Gas Energy is transitioning onto a new digital platform to lower cost per customer and improve service
Services and solutions for residential customers In England, Scotland, and Wales
Services & Solutions is focused on fixing delivery and helping customers with the energy transition
Energy supply services and solutions for residential and business customers in the Republic of Ireland
Bord Gáis is an established business with opportunity to explore future growth
Energy supply and low carbon solutions for businesses, building and operating a portfolio of flexible assets
Centrica Business Solutions is refocusing on its strengths in supply and services and increasing investment in energy transition assets
Trading and optimisation of energy globally, managing energy procurement and risk
Centrica Energy is an established business with proven capability ready to grow further
Storing and producing gas to manage seasonal demand and energy security
Centrica Storage has an opportunity to explore its role in the future of hydrogen
Oil and gas production in existing UK assets
Spirit has an opportunity to explore its role in the future of hydrogen and carbon capture
Minority stake in the UK's portfolio of existing nuclear power stations
We have a 20% minority stake in a declining portfolio, Centrica is exploring further investment in nuclear generation
Helping our customers live sustainably, simply and affordably through investment in services and solutions alongside our desire to do the right thing.
Working together to achieve a more inclusive team where everyone feels motivated, safe and able to reach their full potential.
Evolving our strategy in a sustainable and responsible way to strengthen the success of our Company and deliver a return on investment.
Enabling the delivery of national priorities through collaboration on key issues like decarbonisation, energy security and affordability.
Ensuring communities benefit from our business by targeting high standards across our supply chain and treating suppliers fairly.
Tackling urgent social and environmental issues through local and national partnerships.
We continue to face into the biggest challenge our industry, Government and customers have faced – climate change. Our ultimate long-term ambition is to support the transition to net zero by developing the green economy, finding sustainable solutions for customers, and ensuring a just transition.
The energy system of the future will need to be flexible, creating a greener and more intelligent grid alongside increasingly connected demand in customers’ homes and businesses is our ultimate vision. We continue to develop our marketleading solutions to enable this future.
Consumers continue to be at the core of our priorities with our focus being providing the best service and cost competitiveness throughout the transition, while providing the confidence and tools to enable the roll-out of the technology of the future.
The rapidly rising cost of living poses a major near-term challenge that affects our customers, colleagues and our business.
This year has seen unprecedented volatility in global energy markets directly impacting the prices of the gas and power we buy for our customers.
Geopolitical tensions and rising prices have created security of supply concerns and risks of energy shortages globally.
In 2019, we evolved our focus on five key priorities to deliver our strategy and we align performance and risk management processes around these, including our Key Performance Indicators. Our Group Priorities are underpinned by safety, compliance and conduct.
We have introduced our People & Planet Plan to create a more inclusive and sustainable future that supports our communities, our customers and each other. Our five global goals accelerate action in areas where we can make a difference. Through this we aim to be net zero business by 2045 and help our customers be net zero by 2050.
